Customer Service Representative (Part-Time)
PGW Auto Glass · San Antonio, Texas, US
Job Summary: Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services. Essential Job Dutie...
Job description
Job Summary: Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services. Essential Job Duties: This position is part-time. - Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as purchase quotes for vehicles considered for sale to PGW. - Call center functions to provide quality customer service. - Ensure the company establishes and maintains constant communication with customers. - Knowledgeable on all aspects of product inventory which may include, data entry, cancellations, credits, invoicing and/or customer service inquiries. - Generate sales/buys from online leads. - May require an understanding of eBay and eCommerce sites. - Assume other duties as assigned. Education & Experience: - High school degree or equivalent. Knowledge/Skills/Abilities: - Call Center Customer Service experience - Bi-Lingual, English & Spanish - 2+ years of college - Must have good written and verbal communication skills. - Must have good customer relations skills. - Ability to work well with others. - Must have the ability to work under conditions of frequent interruptions. - Be attentive to det...