Overnight Support Specialist - The Village (Saturday-Wednesday, 11:30pm-8:00am)

Job description

Role: Support Specialist Reports to: Program Manager Program: 1005-Village Department: Interim Housing Location: The Village - 527 Crocker Street, Los Angeles, CA 90013 Setting: 100% Onsite Schedule: Saturday – Wednesday, 11:30pm – 8:00am Status: Full-time/Non-Exempt/Non-Management Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. Openings: 1 Summary: As a Support Specialist at our shelter, you will be an essential part of our mission to provide supportive and restorative care to individuals experiencing homelessness, mental illness, and substance addiction. You will act as the first point of contact for client needs, oversee facility maintenance, and create a welcoming environment that fosters client progress. Your role involves engaging with clients, conducting facility walk-throughs, facilitating activities, and ensuring safety through crisis intervention. You will also maintain accurate documentation and work collaboratively with a dedicated team to offer comprehensive care. Qualifications: - Act as the first point-of-contact for all immediate client needs and requests such as phone use, linens, water, etc. - Moni...