Operations Support

Job description

We are looking for a Operations Support Officer to join our afternoon shift Team at our Depot in St. Marys. Hours of Work: Shifts typically start between 3:00 pm and 4:00 pm and finish between 11:00 pm and 12:00 am . During peak season, later finishes may be required. Reporting to the PM Operations Manager, you will be responsible for providing administrative and customer support on the afternoon shift. This is the perfect opportunity for someone with a strong administrative and customer support background, looking for a new challenge in a fast-paced environment. Key Responsibilities: - Create load manifests/load sheets and set correct status of manifest once in transit; - Create manifests for the following day and enter on the Daily Movement Report; - Manage occurrences of damaged freight, ensuring photos are taken of the freight and consignment notes, and report completed; - Ensure Track and Trace scanning reports are up-to-date; - Notify relevant depots of priority units; - Be a direct customer liaison to service the needs of internal and external customers; - Prepare all documentation for out bound loading (including Dangerous Goods paperwork); - Liaise with rail providers – bo...