Retail Technical Support Analyst

Job description

Capnexus is a comprehensive services provider. Our team consists of outstanding professionals, highly experienced in designing, building, and supporting retail software. We see ourselves as a build-as-a-service provider who follows a repeatable business pattern that can be applied to a variety of platforms and verticals. Having a culture built on outcomes and delivery at the core of the business, Capnexus is providing its customers with a complete suite of services for software development, system analysis, integration, implementation, and support, as well as the option to engage a single team to perform all the services they require. Who You Are and What You'll Do: As a member of the team you will be involved in multiple customer-facing projects and will be responsible for the installation and successful delivery of various Point of Sale (POS) applications. Functional Business Responsibilities: - Work alongside functional teams, providing technical and thought leadership on business processes necessary to execute an agreed solution to the detailed level - Consult with clients on POS functional best practices - Analyze, design and document quality functional specifications - Detail...