Cemetery Arrangement Counselor - San Fernando Mission Cem.

Job description

Location: San Fernando Mission Cemetery Status: Non- Exempt, Full Time POSITION SUMMARY: Cemetery Arrangements Counselor provides information and assistance to cemetery patrons regarding cemetery property, policies and practices by serving families that come to arrange for pre-need or at-need burial(s) in a supportive manner to families in grief; while establishing and maintaining effective communication of efforts with cemetery office administrative staff., parish priests and mortuary officials. ESSENTIAL FUNCTIONS: Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work. - Develops a growing rapport with families/patrons with an emphasis on service. Provides information to families allowing them to make a well-informed cemetery arrangement that meets their needs. - Understanding of Liturgy Planning. - Assists patrons with at-need cemetery arrangements, works with parishes and mortuaries in assisting patrons. - Advises and assists cemetery management regarding complaints from patrons, suppliers and other companies. - Flexibility to assist between cemete...