Customer Journey Expert - Connecting Tribes

Job description

Connecting Tribes Mortgages In Life Management Location: Amsterdam: Workweek: 36–40 hours Salary: Job level 1 6 , NL salary scale 10 Language Requirements: Fluent in Dutch and English The mortgages domain is growing in complexity and change intensity. This role strengthens our ability to stay ahead of change, reduce operational friction and ensure sustainable execution for our people Are you someone who turns plans into actions and knows how to manage change with a wide range of stakeholders hands-on ? Then we’re looking for you! We’re seeking a Business Consultant who thrives in dynamic environments, stands firm in their convictions, and embraces the human element in change . You are here to make change happen, ensure it lands in daily operations, and remove obstacles that get in the way of execution. You do so by drawing from a deep understanding of our strategy and operating model.— while also bringing a fresh, external perspective sparking new ideas . You take end-to-end ownership of execution: translating initiatives into concrete actions, driving follow-up, unblocking issues, and ensuring teams are engaged and ready in the change process. This includes rolling up your sleeves...