Marketplace Operations & Capacity Planning Manager

Job description

Role: Marketplace Operations & Capacity Planning Manager Location: USA Remote; Austin, TX preferred About the Company: Wheel is evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale. We offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment. Wheel solutions include configurable virtual care programs, an intuitive consumer interface, and access to a nationwide network of board-certified clinicians. Discover how Wheel is transforming the future of healthcare by visiting www.wheel.com . About the Role: We’re looking for a high-impact Marketplace Operations & Capacity Planning Manager who thrives in ambiguity and loves building things that don’t exist yet. This role goes far beyond traditional workforce management. You’ll own the design of bespoke staffing and capacity models for complex, fast-evolving client environments, using deep data analysis, coding, and quantitative modeling. Your models will directly shape growth strategy and client success and you will have real ownership, this is not a...