Business Systems Productivity Lead

Job description

Position Overview The Business Systems & Productivity Lead is a strategic and hands-on role focused on optimizing workflows, enhancing staff efficiency, and delivering actionable insights through technology. This role ensures the Earth Fund maximizes its IT environment and enterprise applications, while evaluating and implementing emerging tools, including AI platforms, for productivity and collaboration. Reporting to the Director of Finance and Accounting, the Lead partners across Operations and Program teams to streamline processes, ensure data integrity and support staff adoption of digital tools. Acting as a bridge between business users and technical teams, the Lead translates needs into requirements, manages application vendors, and ensures successful implementation and adoption of solutions. Key Responsibilities: Business Systems & Process Optimization: - Partner with Operations and Program teams to analyze workflows and recommend improvements using technology. - Elicit, document, and translate business requirements into user stories, workflows, and technical specifications. - Configure, optimize, and maintain enterprise applications (e.g., Microsoft 365, CRM, HRIS, AI and o...