[MSO] ServiceNow Solution Architect

Job description

Company Description Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment. Job Description: Project – the aim you’ll have You will join an international project focused on building a new ServiceNow platform from scratch and redefining IT service management processes across the organization. This is not a standard configuration role. You will shape the target architecture, design processes end-to-end, and ensure alignment between business needs and the ServiceNow platform capabilities. Position – how you’ll contribute: - Design the target ServiceNow architecture with a strong focus on ITSM - Lead the definition and redesign of IT processes (Incident, Problem, Change, Request, CMDB, etc.) - Translate business r...