Cage Cashier (Part Time)

Job description

Essential Duties and Responsibilities: - Provides a high level of guest service while adhering to established department and property policies and procedures while working in the Cage. - Responsible for learning and performing a wide variety of monetary transactions for our guests, such as check cashing, chip redemption, lottery and voucher redemption as well as understanding the casino and compliance systems. - Assists in the safeguarding of company assets by ensuring all distinguishing job duties are performed according to established company policies and procedures. - May assist with building cassettes and balancing the bill validators for the ticket redemption and lottery machines. May at times respond to a guest dispute at a lottery machine. - Handles guest questions, complaints or problems in a prompt and courteous manner. When unclear, passes information to a Supervisor for assistance. - Enrolling/reprinting of Rush Rewards Club cards, explanation of benefits and promotions. - Maintain and safeguard the confidentiality of guest/player information; Discuss confidential customer information only with appropriate department and division heads. - Maintain working knowledge of ca...