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Pool Supervisor - Surfcomber

Kimpton Hotels & Restaurants · Miami Beach, Florida, US

Work in collaboration with management in creating an exciting, innovative, and memorable pool experience for all guests. Lead a well-rounded and knowledgeabl...

Job description

Work in collaboration with management in creating an exciting, innovative, and memorable pool experience for all guests. Lead a well-rounded and knowledgeable front-of house team. Proper guest service requires an employee staff that is thoroughly trained in service etiquette, product knowledge, and makes every effort to meet the needs of each and every guest. You’ll act as an advocate for the pool, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. ESSENTIAL DUTIES AND RESPONSIBILITIES: Lead service education through: o Daily line-ups. o New pool attendant training programs. o Ongoing development programs and seminars. o Daily evaluation of restaurant service performance. o Employee discussion and evaluations. payroll. and developable personnel and providing necessary training as positions open. regular, timely, and honest evaluations of their performance and potential. laws. work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. - Help meet budget in all areas of cost control with consistent focus on cost of sales and - Communicate with management, empl...