Hedge Fund Client Support Associate

Job description

Job Summary: Hedge Fund Client Support Associates are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients. They excel in addressing inquiries related to investment and accounting matters, serving as a vital link between clients and internal teams. The associates play a pivotal role in delivering prompt, precise, and comprehensive responses to client queries, with the ultimate objective of efficiently resolving a substantial number of issues while ensuring that clients become enthusiastic advocates of Clearwater. Responsibilities: Manage client inquiries & requests on various topics across investment accounting, asset classes and financial markets . Deliver timely and accurate information regarding Financial Statements & Analytics Reporting . Complete operational tasks such as account set up, client lockdowns, compliance, reconciliation validation . Collaborate directly with clients to build valuable relationships and enhance their experience as a Clearwater user . Validate investment data against available third-party market data sources and show proficiency in proprietary internal tools for reconciling invest...