Food Services Supervisor

Job description

Supervisor is responsible for all aspects of the residence’s food service department. The FSS ensures residents and guests are provided with outstanding service and creative menus that meet and exceed expectations. Assists in maintaining a safe and secure environment for residents, visitors and other staff members. The responsibilities of the role include but are not limited to: - Prepares or monitors the preparation of service daily and special event menu plans to ensure individual dietary needs are met; - Develops and maintains effective relationships with residents and their families in order to determine individual needs, resolve issues or concerns, and evaluate resident satisfaction; - Ensures that the meals and services provided meet or exceed residents’ and Chartwell’s expectations; - Provides residents with a safe and comfortable environment; - Leads and manages food services staff to achieve department goals; - Participates as a member of the work team and provides support to the other members of the team; - Recruits and organizes staff orientation and in-service training programs; - Schedules and assigns work, monitors and evaluates staff performance; - Forecasts, monitor...