Patient Care Associate (PCA)

Job description

The Patient Care Associate (PCA) in a medical office setting provides direct patient support and clinical assistance to providers and nursing staff in an ambulatory care environment. This role is responsible for preparing patients for visits, obtaining and documenting clinical information, assisting with basic procedures, and supporting efficient patient flow throughout the practice. The PCA contributes to a positive patient experience by delivering compassionate, professional care while ensuring clinical areas are safe, organized, and compliant with regulatory standards. Licenses/Certification: - High school diploma or equivalent is required - N/A Required Qualifications and Skills: - Minimum of 1 year of experience in a medical office, ambulatory care, or healthcare preferred (or equivalent clinical experience) - Ability to obtain and accurately document vital signs and basic patient information - Knowledge of medical terminology and basic clinical procedures - Proficiency with electronic medical records (EMR/EHR) systems and basic computer skills - Strong communication and interpersonal skills, with the ability to interact professionally with patients, families, and healthcare t...