Client Liaison Coordinator

Job description

If you're friendly, energetic, hard-working, and passionate about making a difference in another person's life, then this may be the perfect role for you! About Luxe Care: Luxe Care is a leading and fast-growing boutique home care organisation providing high quality in-home care services for older people living across Melbourne and Peninsula. We come highly recommended by our clients and care staff due to our support, engagement, commitment to professionalism and genuine care. Our values: - Trust • Respect • Empathy • Open Minded • Integrity About the role: Reporting to the Client Support Services Manager, the Client Liaison Coordinator (CLC) is integral in ensuring our valued clients, who live within their own homes in the community, receive exceptional and consistent customer service. Working closely with our Operational team and acting as the first point of contact for our clients, the CLC's key responsibilities include: We are currently looking to fill two (2) positions based at our Hawthorn office. - Responding to client queries and requests; - Coordinating and providing information on services; - Liaising and engaging with our clients regularly to ensure they receiving the hi...