F&B Supervisor
Crescent Hotels & Resorts · New Orleans, Louisiana, US
OB OVERVIEW: Assist Restaurant Manager in all phases of restaurant operations. Responsible for complete restaurant operation in absence of manager.
Job description
OB OVERVIEW: Assist Restaurant Manager in all phases of restaurant operations. Responsible for complete restaurant operation in absence of manager. ESSENTIAL JOB FUNCTIONS: - Oversee the day-to-day operations of the Restaurant & Bar - Ensure staff receive proper training on quality and service standards and have the tools & equipment to effectively carry out their job functions - Achieve and maintain budgeted revenues as instructed by the Director of Food & Beverage - Maintain labor cost to meet or exceed budget through effective staff and labor management - Train staff in operational standards and follow-up on that training to ensure levels of service are maintained - Establish and achieve quality and guest satisfaction goals - Maintain set food and liquor costs - Maintain a floor presence during needed meal periods to ensure optimal guest service - Conduct routine brand standard audits designed to ensure optimal service execution - Complete additional duties as assigned by hotel leadership - Monitor servers and bus-person adherence to all service standards. - Supervise service of guests, being watchful of signals from guests in need of service. - Assist manager to establish and m...