Private Shopping Department Manager

Job description

Harrods Private Shopping delivers a world-class, highly personalised service to our most valued clients, consistently exceeding expectations and redefining luxury retail experiences. Our ambition is clear: to be the ultimate luxury shopping and lifestyle destination globally. Within our Client Delivery function, we build, nurture and grow relationships with an international client base, ensuring every interaction is seamless, thoughtful, and expertly executed. As a Private Shopping Department Manager, you will play a pivotal role in driving operational excellence and leading our team of Private Shopping Assistants to deliver an outstanding client journey from start to finish. About the Role: This is a people-first leadership role where success is defined by the success of your team and the experiences they create for our clients. You will: This role is fully on site, working 5 out of the 7 days a week. Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role. - Lead, inspire, and develop a high-performing team of Private Shopping Assistants, ens...