Team Lead - Home & Gift
Bass Pro Shops · Calgary, Alberta, CA
Summary: Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department.
Job description
Summary: Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department. Responsibilities: Qualifications: Bass Pro Shops & Cabela’s welcomes applications from people with disabilities. Accommodations are available upon re quest during the assessment and selection process. - Provide supervision and leadership to the team members of the department, in partnership with the manager - Delegate tasks and work assignment to team members by giving clear and concise direction, and follow up to ensure proper execution - Foster the growth and development of team members by training various standard operating procedures and processes - Ensure team members follow all standard operating procedures and systems processes, following up to provide correction and guidance when needed, and reporting violations to the manager - Perform administrative tasks related to their assigned department - Provide legendary customer service by identifying and evaluating customers’ needs, and making product recommendations based off this analysis - Promote company programs to team members and customers - Maintain visual presentat...