Head of Employee Relations

Job description

This transformational leadership role combines deep expertise in Employee Relations (ER) with workplace advisory services in a position that protects the bank, strengthens trust with colleagues, and enables leaders to navigate a rapidly evolving workforce landscape. You will lead the function as a strategic risk and culture capability addressing a wide range of complex people management issues—integrating employee voice, fair and consistent outcomes, proactive risk identification, and leader enablement-- across a highly regulated financial‑services environment. This role directs the Employee Relations team, the HR Service Center, and the Leave Program Office as a cohesive enterprise capability—balancing empathy and compliance while keeping a strong employee experience central to all operations. Key Responsibilities: 1. Strategy & Governance 2. Proactive Risk Identification & Analytics Monitor trends related to collective action, workplace activism, DEI‑related concerns, and hybrid work. 3. Complex Case & Crisis Leadership 4. Leader Enablement & Capability Building 5. Employee Voice, Fairness & Trust 6. Operations - Define and execute the function’s strategy aligned to organizationa...