Patient Service Representative - Outpatient Rehab Green Bay

Job description

Department: 37545 BayCare Leased Employees - Outpatient Rehabilitation: 1160 Kepler Status: Full time Benefits Eligible: Yes Hou rs Per Week: 36 Schedule Details/Additional Information: Outpatient Rehab Clinic consisting of occupational, physical, and speech therapy disciplines. Clinic hours from 6:45am - 6:15pm Monday-Thursday and 6:45am - 5:15 on Friday. Hours to be determined during interview process. Pay Range: $19.80 - $29.70 Major Responsibilities: - Greets and checks in patients arriving for their appointments. Ensures patient information is complete and accurate. Collects patient responsibility as identified in the pre-registration process. - Completes the registration process on walk-in patients, verifies and/or updates patient demographic and insurance information if changes or additions have occurred. - Verifies insurance benefits, obtains/calculates patient responsibility and request payment. Communicates to patient the organization expectation of payment at time of service. - Identifies patients in need of financial assistance and refers patients to Financial Advocate when necessary. Collaborates with Financial Advocate to coordinate patient’s financial resources and r...