Product Coordinator
EXL · US
Roles & Responsibilities - Administer Adobe Workfront , including configuration, workflows, governance, templates, and user access. - Design, implement, and...
Job description
Roles & Responsibilities: - Administer Adobe Workfront , including configuration, workflows, governance, templates, and user access. - Design, implement, and optimize end-to-end workflows, incorporating AI-driven solutions to enhance efficiency and decision-making. - Establish governance frameworks to ensure data integrity, consistency, and scalable adoption. - Partner with Product Managers to prioritize and translate business needs into Workfront solutions (projects, tasks, reports, dashboards). - Create and maintain user stories, requirements, and process documentation. - Develop training and support materials to drive adoption and enable self-service. - Analyze platform usage, performance, and AI enhancements to identify optimization opportunities. - Support UAT and validate configurations against business requirements. - Troubleshoot escalated issues (triage, root cause analysis) and coordinate with internal teams and vendors for resolution. - Manage vendor relationships, including coordination of third-party deliverables and contract-based work. - Act as a Workfront SME, guiding users and promoting best practices. - Lead cross-functional collaboration and maintain strong stake...