Manager Service (m/f/d)

Job description

Coherent empowers market innovators to define the future through breakthrough technologies, from materials to systems. We deliver innovations that resonate with our customers in diversified applications for the industrial, communications, electronics, and instrumentation markets. Headquartered in Saxonburg, Pennsylvania, Coherent has research and development, manufacturing, sales, service, and distribution facilities worldwide. For more information, please visit us at www.coherent.com Job Description: - Management and further development of the technical service division for laser systems - Planning, coordinating, and supervising service calls (installation, maintenance, repair) - Management and scheduling of service technicians (in-house and field service) - Analysis and optimization of service processes and costs - Point of contact for escalations and complex technical issues - Close collaboration with sales, development, and production - Establishing and maintaining long-term customer relationships - On-site process support for customers - Training and professional development of service personnel Qualification: - A degree in a technical field or a technical vocational qualifica...