Customer Service Representative III

Job description

Job Posting Title Customer Service Representative III Agency: 131 DEPARTMENT OF CORRECTIONS: Supervisory Organization: DOC DCCC: Job Posting End Date: Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time: Full time Job Type: Regular Compensation: $34,844.16 Job Description: Basic Purpose: Positions in the job family are responsible for establishing contact with both internal and external customers. They provide the customer with the request information or assistance concerning the services provided by the agency, institution, or unit, or direct this request those who can provide the service. Responsibilities may include operating various types of telephone or communications equipment, including switchboards, communications consoles and telefax machines; issuing equipment, supplies, auto parts or other materials; processing applications for various licensed or permits; serving as a cashier in an institution, lodge resort or the facility; and similar activities. Typical Functio...