Acura of Wichita Service Coordinator

Job description

For more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we’ve grown to 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois. We lead with innovation , technology, and a promise to deliver an exceptional experience every time. At Walser, success starts with people. Join us to build a career where you can grow, belong, and make a real impact. Compensation: - And your work here matters: a portion of every vehicle sold and serviced supports the Walser Foundation, investing in schools, nonprofits, and workforce programs in our communities. - $16.00-17.00/hr What You’ll Do: - Answer inbound calls and schedule service appointments while providing an exceptional client experience - Perform outbound follow-up calls for due and overdue service clients, special order parts, and other follow-up tasks - Manage incoming digital leads, live chats, and text messages to schedule service and address client questions - Check for recalls, maintain service specials, and keep current with manufacturer notices - Secure payments, scan customer information, and manage related pape...