Customer Experience Specialist Operations

Job description

City : Chesterfield State : Missouri (US-MO) Country : United States (US) Requisition Number : 45087 A Da In The Life: The Customer Experience Specialist - Operations at Bunge, will be a pivotal link between our Food Solutions customers and our internal operations. This dynamic role is designed for a highly customer-centric individual who thrives on building strong relationships, ensuring seamless order fulfillment, and expertly managing complex contracts and pricing. This role will act as a dedicated advocate for both the customer and Bunge, guaranteeing that customer needs are met with efficiency, accuracy, and profitability. A proactive approach will be critical in delivering an exceptional end-to-end customer journey, following Bunge's policies and procedures. What You'll Be Doing: 1. Customer Relationship: - Serve as the primary point of contact and trusted liaison for a dedicated portfolio of Food Solutions accounts, fostering strong, lasting relationships. - Proactively manage the customer experience, conducting regular check-ins, monitoring satisfaction levels, and leveraging CRM data to swiftly and effectively resolve customer complaints and operational issues. - Collabora...