VIP On-Site IT Support Engineer
Sopra Steria · Brussels, Brussels Capital, BE
Company Description Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver result...
Job description
Company Description Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so! With more than 51.000 colleagues in nearly 30 countries, we rank as Europe’s leading digital solutions provider. Some of the most successful companies in Europe rely on our technology due to our commitment to innovation, collaboration, and value in business development. The world is how we shape it. Let’s shape it together. Job Description: As a VIP on-Site IT Support Engineer, you will handle IT problems on-site and respond to IT requests and incident calls via phone, mail, or the IT Service Management application. - Be the SPOC for the VIP-community - Full-time on site availability for in-person interventions - Follow-up of all issues from A to Z (until resolution) - Liaise with different department for quick incident resolution - Flexibility: working in multiple roles and situations (potential for back-up team lead, assist other team members if needed) - Be available and flexible in case of incidents - On-site permanence during large events/meetings - Meeting Room support - Pro-active checks of Meeting Ce...