Lead Retail Sales Associate / Customer Service

Job description

Overview Hiring immediately for a lead sales associate / customer service representative in the health and wellness industry. We are looking for fantastic sales associates to provide excellent customer service to our clients. This person will follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty. The Lead WMA will be responsible for lead management, outreach, and conversion as well as client experience and retention. We are a high‑traffic massage and facial studio known for exceptional service, a relaxing atmosphere, and a team that genuinely cares about our clients. We’re looking for a lead sales associate who thrives in a fast‑paced environment and enjoys being the welcoming face of the studio. Who We’re Looking For: You’re a self‑starter who doesn’t wait to be told what to do — you see what needs attention and take action. You learn quickly, communicate clearly, and carry yourself with professionalism. You’re comfortable chatting with clients in the lobby, keeping them informed, and making them feel at ease while they wait. This role is perfect for someone who wants to grow. We’re especially interested in candidates with natural...