Patient Account Representative III Pro Fee (Full Time, Day)

Job description

At NorthBay Health, the Patient Account Representative III Ambulatory is responsible for the timely and accurate billing, follow-up and collection of ambulatory patient accounts. Each account representative is responsible for the processing of accounts for all services and specialties offered within the NorthBay Ambulatory practices through the use of standard and NorthBay prescribed billing practices and regulatory requirements. PRIMARY JOB DUTIES: Follow up responsibility on accounts with practices, carriers and/or patients account becomes zero balances through a combination of payment and adjustments per NorthBay guidelines and contracts. Managing account population to ensure AR aging is meeting or exceeding set goals. Timely processing for billing all initial claims including those edited through the billing scrubber. Timely processing of carrier denials to ensure maximum cash benefit. Other duties as assigned which include assisting with back logs as they arise. Other duties as assigned which may include periodic reassignment of account workload to address specific areas. Customer Service. Continually present a tactful, pleasant, and professional manner both verbal and in writ...