Technical Delivery Manager

Job description

What success looks like in this role: - Team Coordination & Status Tracking; Regularly engage with Team Leads to gather updates on project progress, risks, blockers, and overall team performance to ensure timely and effective delivery. - Client Collaboration & Process Improvement; Work closely with clients to identify opportunities for process enhancements, drive continuous improvement initiatives, and align delivery practices with client expectations. - Stakeholder Communication Cadence; Maintain a regular communication cadence with the Account Manager to review project health, discuss strategic priorities, and address any concerns proactively. - Resource Forecasting & Planning; Develop and maintain accurate resource forecasts for ongoing and upcoming projects in the pipeline, ensuring readiness for new engagements. - Scope & Resource Alignment; Review project scope of work and ensure appropriate resource allocation and skill alignment to meet delivery requirements efficiently. - Escalation Management; Actively participate in handling escalations, provide timely updates to clients, and drive resolution by coordinating with internal teams. - Financial Oversight & Optimization; Moni...