Field Service Engineer I
Oxford Instruments · Concord, Massachusetts, US
Remote | Northeastern US (NY/NJ area) Frequent weekday travel required; must live near a major airport. Join Us and Power the Next Breakthrough At Oxford Ins...
Job description
Remote | Northeastern US (NY/NJ area) Frequent weekday travel required; must live near a major airport. Join Us and Power the Next Breakthrough At Oxford Instruments, we accelerate the scientific discoveries that shape a better future. As a Field Service Engineer, you’ll be at the heart of that mission—installing, maintaining, and elevating cutting‑edge microscopy systems across the Americas. If you love solving complex technical challenges, traveling, and making a direct impact on scientific progress, this role is for you. What You’ll Do: - Own system installs & commissioning — set up advanced microscopy platforms and train users to hit the ground running. - Keep systems at peak performance — deliver expert preventive and corrective maintenance. - Troubleshoot like a pro — dig deep into hardware/software issues and resolve them fast, onsite or remotely. - Build strong customer relationships — deliver confident communication, clear training, and dependable support. - Upgrade & optimize systems — calibrate components and implement performance‑boosting enhancements. What You Bring: - Bachelor’s in Engineering, Physics, Materials Science, Life Science , or similar. - 3–5 years of fiel...