Personal Injury Attorney
DeMayo Law Offices, LLP · Charlotte, North Carolina, US
Description Join us in the fight for what’s right! DeMayo Law is seeking an experienced Personal Injury Attorney to be responsible for managing all non-prior...
Job description
Description Join us in the fight for what’s right! DeMayo Law is seeking an experienced Personal Injury Attorney to be responsible for managing all non-priority client files from assignment date throughout treatment process and until disbursement. Responsibilities: Client Service: - Assign cases to Case Managers. - Conduct attorney reviews of all non-priority cases to monitor cases for coverage/liability issues, ensure clients are treating, medical management, spot over-treatment, monitor customer service aspect of case, make sure clients are released in a timely manner, etc. - Monitor & manage departmental standards in terms of client contact percentage & checklist items. - Communicate with clients to promote world class client service and to also help medically manage cases. - Handle escalated calls that require attorney communication. - Supervise Case Management Supervisor to ensure he/she carries out his/her duties. - Attend and participate in weekly pre-litigation conferences with litigation attorney to determine whether to present top offers to clients or consider for possible litigation. - Review all client surveys & discuss items that need to be addressed with Case Manageme...