Client Services Coordinator, Full-Time

Job description

Company Description We are hiring a full-time Client Services Coordinator to work at our Toronto office to provide exemplary client service and support, in person and over the telephone to our internal and external customers/clients. Full-time day shift available (Monday - Friday, 11:00am - 7:00pm). The Client Services Coordinator plays a critical role in connecting clients, families, caregivers, and internal teams. This role is responsible for coordinating services, responding to client needs, managing schedules, and ensuring accurate documentation while maintaining excellent customer service standards. Our people are the cornerstone of our business. By joining Spectrum Health Care you will be part of one of Canada’s Best Managed companies and a committed member of a team of highly skilled healthcare professionals. Job Description: - Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services - Liaises with clients, staff, and community partners - Acts as a problem solver for clients and responds to inquiries from HCCSS and employees - Reports client and staff concerns to Home Support Supervisor - Liaises with the...