HR Contact Center Advisor with German

Job description

This is a hybrid role. Upon agreement between you and your supervisor, you are entitled to a flexible arrangement where you will be able to split your time between working from the office and working remotely. Fresenius Medical Care core values: Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results. Our employees embody our culture which is based on core values supporting our promise to improve the quality of life of every patient every day. These core values are: We Care. We Connect. We Commit. Your responsibilities: Act as first level of HR support & advisory provided via phone call during predefined HR Contact Center service. Responds to routine inquiries from employees relating to general HR processes, policies, practices and systems through phone line and/or ticketing system Processes basic HR and benefits transactions and supports the auditing of information. Adheres to established processes, procedures, and systems to resolve employee inquiries. Provides superior customer service to all employees...