Key Holder

Job description

Join the Bold Side of Retail! Key Holder - Premium Outlets Montreal (onsite) Ready to hop into something extraordinary? We're Psycho Bunny - the rebelliously refined clothing brand turning heads with our premium quality, vibrant style, and that unmistakable logo. With over 200 points of sales worldwide (and counting!), we're on a mission to redefine bold standards in retail. The Opportunity: Reporting to the Store Manager, the Key Holder, strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards. Your Daily Adventures: - Build a delighted and loyal customer base through engagement, conversion and capturing customer phone and e-mail. - Responsible for assisting with the recruitment, training, development and succession of high-performing, results-driven Team Members. - Responsible for understanding and maintaining own level of Product Knowledge and directly responsible for Store(s) Team Member’s level of Product Knowledge and th...