Intern - Information Technology Infrastructure - Summer 2026 (ET26014)

Job description

Job # ET26014 Job Title Intern – Information Technology Infrastructure Office Location Roanoke, VA preferred: Business/Department Information Technology: Sales Territory, if applicable: General Role Description: Provide first-line technical support, contribute to infrastructure deployments and maintenance, and provide input for IT projects by gathering requirements, troubleshooting issues, and maintaining accurate documentation to ensure reliable and efficient technology operations Role Accountabilities: The Intern will work in one or more of the following areas: - Gather pertinent information from authorized sources to assess project requirements as related to assigned scope of work - Provide first-line technical support to end users for hardware, software, network connectivity, and peripheral devices - Contribute to the deployment, configuration, and documentation of IT systems and equipment following established procedures and best practices - Troubleshoot and resolve incidents and service requests within defined scope, escalating as appropriate, as assigned - Administer patching, updates, and routine maintenance tasks across infrastructure components, as assigned - Participate...