Helpdesk

Job description

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Purpose: The Helpdesk Operator is responsible for delivering day-to-day services within the Facilities Helpdesk Administration Team. The role combines technical and customer service skills to ensure efficient handling of requests, accurate documentation, and effective communication with clients, site staff, JLL colleagues, and vendors. Key Competencies: Customer & Client Focus: Deliver exceptional customer service to build valuable long-term relationships with colleagues, customers, and clients. Impact and Influence: Communicate effectively to build relationships and interact appropriately with others. Continuous Improvemen...