Manager, Clinical Staff Performance & Professional Development (Corporate)

Job description

The Manager, Clinical Performance & Professional Development, manages performance, professional development, promotion processes, and continuous improvement initiatives for shipboard health staff across North American brands. Reporting to the Director, Medical Staffing, this role leads a team to ensure consistent, high-quality performance reviews, competency assessments, leadership readiness reviews, and staff development strategies that support clinical outcomes, regulatory compliance, and shipboard health operations. The Manager provides guidance on performance metrics, coaching, leadership development, and succession planning, supporting staff throughout their careers. Responsibilities include overseeing job descriptions, orientation and competency programs, corrective action pathways, and performance management plans. The role collaborates with shoreside Recruitment, Scheduling, Learning & Development, and onboard medical teams to optimize staffing, reduce risk, and ensure compliance with corporate health standards and regulatory requirements. The Manager also leads the review and updating of relevant policies and procedures. This position supports a fleet of over 65 ships acro...