Restaurant Manager
The Bartolotta Restaurants · Hartland, Wisconsin, US
Description The Restaurant Manager is the first level of front of house management and is responsible for supervising daily restaurant operations and ensurin...
Job description
Description The Restaurant Manager is the first level of front of house management and is responsible for supervising daily restaurant operations and ensuring an exceptional guest experience. This role supervises front of house service staff (servers, hosts, etc.) and ensures high service standards. The Restaurant Managers partners closely with the General Manager and Assistant General Manager to hire, train, develop, and performance manage staff. Requirements: SUPERVISORY RESPONSIBILITIES: - Direct and supervise front-of-house team members during service, including assigning sections, adjusting coverage, and ensuring adherence to service and hospitality standards. - Provide coaching, training, and performance feedback, addressing performance concerns and reinforcing service expectations to develop team members. - Exercise independent judgment in operational decisions, including resolving guest concerns and prioritizing tasks to maintain an exceptional guest experience. - Participate in staffing decisions, including hiring recommendations, onboarding, and supporting promotions, transfers, or corrective action. - Manage staffing levels and labor utilization, making adjustments durin...