Responsable Service Client – Foodservice France

Job description

At Electrolux Professional Group we hire to meet needs beyond tomorrow UNLOCK YOUR POTENTIAL At Electrolux Professional Group, we believe potential powers progress. We’re not searching for perfection—we’re looking for people with the right mindset. If you're curious, resilient, and ready to grow, you'll find the space to lead, innovate, and together with us Meet the needs beyond tomorrow. https://www.electroluxprofessionalgroup.com/en/join-us/ Customer Care Manager Foodservice The Customer Care Manager Food is responsible for guaranteeing a first-class service experience to Electrolux Professional’s Customers and Partners and for developing Customer Care Sales with an omnichannel approach. WHAT YOU’LL BE DOING: Strategy & Organization: - Develop, execute and maintain a 5-years strategic plan for the Customer Care function - Manage and develop the Customer Care organization in cooperation with the Head of Foodservice France, to ensure its fit to the market and strategic plan goals Team & Capability Development: - Manage and develop the ITR Team on the French territory and the technical support specialists in the St. Denis office, organizing technical skills and competence trainings...