006 - Customer Service Representative - Virgin Money (CYBG)

Job description

Overview Customer Expert: At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Virgin Money. Start Date : 29 June 2026 **Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training** PLEASE NOTE THAT WE WILL ALSO REQUIRE EVIDENCE OF ALL ADDRESSES IN THE LAST 5 YEARS. - Salary : £26,436.80 per annum - Location :Glasgow Cuprum Building, Argyle Street, Glasgow - THIS IS NOT A WORK FROM HOME ROLE - Shifts : Monday to Friday 8.00 am - 6.00 pm. Please note you must be able to work any shifts between these times. - Training : 3 weeks - Contract : Full Time Permanent (40 hours per week) Background Checking: - Right to Work in the UK - Criminal Record Check - Credit Check - Any other associated checks - 3 year employment history check What you’ll be doing: - Helping our customers over the telephone to use digital services, educating them to understand the great benefits digital brings and guiding them through the process. - Resolving any queries customers...