RV Resort Supervisor

Job description

Location: Arlington,Washington,United States Starting Wage: $27.00/hr. Company Standards: At Angel of the Winds, the World’s Friendliest, Casino Resort we require all employees to provide exceptional guest service with a positive and out-going attitude. We value all guests and team members through our guiding values; Welcoming, Engaged, Accountable, Customer Experience, and Team. We have a commitment to understand, define, and deliver what our guests want and represent our company by being professional and courteous to all. Responsibilities: techniques, current specials and/or promotions, and rate structures. - Works side by side with the front desk agents to maintain RV Resort policies and ensure staff is attentive, friendly, helpful and courteous to all guests, managers and other employees. - Schedules, train and conduct performance evaluations of the front office staff. - Ensure that front office staff successfully handle guest needs, special requests, and complaints to ensure all guest service issues are resolved prior to guests leaving the property. - Train and oversee front desk staff on reservation systems and all software functions involving guest reservations and stays, in...