Payments & Risk Operations Senior Manager - Global

Job description

About Phorest Phorest powers 11,000 hair and beauty salons using our software across the globe. Our aim is to capture 25% of the market globally – that’s one million salons and a billion-dollar company. We are growing and would like to add a new member to our team. You will join a group of highly motivated individuals, to help us grow Phorest faster. The Opportunity: The Payments & Risk Operations Manager is a senior, strategic, and highly accountable global leader. You work with business partners to define and execute the Payments & Risk Operations strategy, ensuring alignment with Phorest’s product, compliance, and growth goals. You define and evolve the long-term strategic direction for Payments and Risk operating model, and drive execution through strong cross-functional and regional partnerships. You ensure global operational excellence—across both steady-state performance and step-change improvement—so payments and risk operations enable Phorest’s growth while protecting our business and customers. Payments are core to the Phorest customer experience. You ensure payments and risk are embedded into every stage of the customer journey, working in lockstep with Global Customer O...