1st shift Mon-Fri 6AM-2PM - Customer Service Representative

Job description

Position Overview: The Customer Service Representative is responsible for activities in the Welcome Center or Customer Service Office as the primary point of contact for all internal and external customer interfacing communication. The CSR is responsible for completing paperwork, maintaining schedules, and ensuring all paperwork is complete and error free. The CSR provides information both internally and externally or a predominant portion of the day. The CSR is also responsible for knowing the Shipping & Receiving Clerk functions and is able to perform in the Customer Service as well as the Shipping and Receiving function, if needed. Shift: Mon-Fri 6AM-2PM Pay: $21-24 per hour Position Responsibilities Qualifications and Requirements - Provide a strong level of customer service to internal and external customers - Maintain inbound and outbound schedules - Complete paperwork to make sure it is error free and prepare orders for distribution to forklift operators - Process and schedule all carrier appointments - Communicate with customer on scheduling issues - Sign driver in and out of the facility; verifying all paperwork - Assign dock doors to the inbound and outbound loads - Maint...