General Manager 4 - Environmental Services / Custodial

Job description

Role Overview We are growing! Lead a team where engagement, productivity and innovation are born. Sodexo is seeking a General Manager 4 of Environmental Services. The successful candidate will oversee a team of 40 in the custodial department. Overall, the successful candidate and collective team have a responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. The successful candidate will have knowledge of finances, client relations, and training. What You'll Do: - have exceptional client service mentality and executive presence; - need to have knowledge of Sodexo housekeeping systems: - be responsible for driving client and patient satisfaction scores; - provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; - partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership; - effectively manages the Unit Operating System; and/or - support an inclusive workforce. What We...