Senior Customer Experience Associate

Job description

Why join us? We’re on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives . At Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What’s more, you’ll be part of a work culture where collaboration is the norm and individuality is welcomed. As a member of our team, you’ll have the power to make it happen. You’ll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers’ lives. What you’ll do: The Senior Customer Experience Associate serves as a self-sufficient agent that can handle escalations, effectively work with other departments, and guide customers and TD Solutions Consultants along the customer journey. As a senior Sales Enablement department member this role will have regular involvement in process improvement initiatives and will be critical to Go-To-Market success. This position plays a vit...