Customer Service Representative

Job description

Client Service Representative We are seeking an experienced Client Service Representative to join our team, someone with previous experience within the veterinary medical field is HIGHLY RECOMMENDED but not required. Compensation is negotiable based on education, experience and other relevant credentials Pay 17.00 to 19.00 per hr. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets. Why We Need You: As the face of VCA Desert Dunes Animal Hospital, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments: Placing outbound ca...