Senior Manager – Existing Customer Credit Risk

Job description

Summary Press space or enter keys to toggle section visibility Location: Glasgow, London, Manchester, Reading, United Kingdom Job Type: Full Time: Posted Date: 27-May-2026 Ref #: 73348 Senior Manager – Existing Customer Credit Risk Location: Hybrid & Flexible (UK-wide): Lead the future of customer credit at Virgin Media O2 At Virgin Media O2, we’re redefining how we connect people to what matters most. As we continue to evolve our digital and customer experience, Credit Risk plays a critical role in enabling sustainable growth while protecting our customers. We’re looking for a Senior Manager – Existing Customer Credit Risk to lead the strategy, oversight, and performance of our existing customer credit portfolio. This is a high-impact leadership role with the opportunity to shape how we balance commercial success, risk management, and customer outcomes across our business. What you’ll be doing: As a senior leader within Credit Risk, you’ll take ownership of our existing customer credit strategy and lifecycle, ensuring we deliver strong financial performance while maintaining fair and responsible outcomes. You’ll: - Define and evolve the Existing Customer Credit Risk strategy and p...