Patient Access Operations Supervisor

Job description

Title: Patient Access Operations Supervisor Department Org: Registration - 108820: Employee Classification: J1 - Salaried Full Time HSC Bargaining Unit: Professional Staff Association: Primary Location: HSC H: Shift: 1: Start Time: 7:30AM End Time: 4:00PM Posted Salary: Float: True Rotate: True: On Call: True: Travel: True: Weekend/Holiday: True: Job Description: The Patient Access Operations Supervisor is responsible for optimizing the use of resources related to Patient Access with regards to scheduling, directing of workflow, monitoring, prioritizing of assignments and maintenance of key performance indicator metrics. Conducts relevant activities such as productivity monitoring, outcomes rounding, service recovery, workflow observation, problem solving, coordination and integration of efforts related to Patient Access service areas, corresponding conflict resolution, and effective reporting of the same. Maintains coordination of supply chain management, human and fiscal resource allocation, and continued monitoring of the same towards enterprise mission, vision, and strategy success. The coordinator works closely with Patient Access and Revenue Cycle leadership to enhance day-to...