Credit Analyst (B2B Collections)

Job description

Job Summary: The Credit Analyst manages the full scope of collections for assigned accounts to ensure payment is received on a timely basis. Job Duties: - Reviews past due accounts receivables daily for assigned accounts - Manages collection activities, including, but not limited to, phone communications to customers to secure payment for assigned accounts and adjusting payment terms and/or schedules - Assesses and determines appropriate next steps in addressing delinquent accounts in an effort to establish a resolution involving satisfactory terms for all parties involved - Documents the results of collection calls, and communicates progress of accounts to principals, engagement team and regional finance on a timely basis - Interacts with key members of firm and client management to resolve billing disputes and service issues - Reviews Dunn & Bradstreet reports to make a determination on accounts that require continued attention and focus due to poor credit history patterns with the firm and/or other vendors - Analyzes stagnant accounts, and determines the need for escalation to a Finance Manager or Director for further action - Utilizes firm best practices to implement process ch...