Account Manager

Job description

The Account Manager has responsibility for managing and growing the client relationship on one or more accounts under the direction of an Account Director or VP, Client Partner. The Account Manager provides client and project team leadership, develops mid-senior level client relationships and is regarded by the client as a trusted advisor. The Account Manager serves as the leader of a specific Critical Mass project team, which partners with a specific vertical client set. He or she is responsible for client satisfaction, account revenue growth, and overall business profitability in services delivery. You Will: - Manages project relationship with select client organization - Serve as a primary point of contact for clients and partners, fostering open, collaborative relationships and ensuring daily needs and long-term goals are met - Responsible for the success and satisfaction of the individual client relationship(s), while targeting 100% client reference-ability - Build relationships with senior managers within client organization - Leads projects/initiatives to conclusion/delivery - Creates opportunities for deeper collaboration and interaction and reinforces the client’s status a...